First off, we would like to take this opportunity to confirm we are still open as normal for both day care and boarding. We also wanted to assure you that as of today, no member of staff has been or is currently sick and we have not had any reports of any of our clients being sick.
We understand this is an uncertain time for everyone and we want to reassure all our existing and potential new clients that BowWow Resort is doing everything we can to continue to provide the highest quality of care both for you and your dog(s).
We understand and appreciate that your dog care needs may change in the up coming weeks and/or months because of changes to your travel plans and/or changes to your working environment, as we begin to see more and more businesses asking staff to work remotely from home. We want you to rest assure that we at BowWow are here for you and your dog(s) and will continue to provide you with whatever services you require to keep your dog healthy, safe and happy.
We also ask that should travel plans or personal circumstance change for your need of our boarding services, please keep us posted as soon as you know, we will of course be flexible regarding the change in situation at this time. Our immediate goal is to ensure everyone is safe and healthy.
We have implemented some additional precautions at this time to lower the risk for both our staff and you:
BowWow is committed to continue to work hard so that your dog(s) have a great time with us even under these highly unusual circumstances. Rest assured that we will continue to closely monitor the developments and the recommendations of the CDC.
As always, if you have any questions, concerns or suggestions please feel free to contact us via email at firstname.lastname@example.org or by phone at 407-786-1010
Stay safe and best wishes from the BowWow Resort family